Frequently Asked Questions

We proudly serve Austin and the surrounding Greater Austin Area area. If you're not sure whether we service your location, give us a call at (512) 555-0123 and we'll be happy to confirm.

Scheduling is easy! You can call us at (512) 555-0123, fill out our online contact form, or send us a text message. We'll work with your schedule to find a convenient time.

Yes! We provide free, no-obligation estimates for most home services services. Our technician will assess your needs and provide a detailed quote before any work begins.

Absolutely. Austin Pro Services is fully licensed and insured in TX. We carry comprehensive liability coverage and workers' compensation insurance to protect you and your property.

We accept all major credit cards, debit cards, checks, and cash. For larger projects, we may also offer financing options. Payment is due upon completion of work unless other arrangements are made.

Yes! All work performed by Austin Pro Services is backed by our satisfaction guarantee. If you're not happy with our work, we'll make it right. We also honor all manufacturer warranties on equipment and materials.

We strive to respond to all inquiries within 24 hours. For most services, we can schedule an appointment within a few days. Emergency services are available with faster response times.

We prefer that a homeowner or authorized adult be present during the initial assessment. For return visits or ongoing work, we can make arrangements that work for your schedule.

We'll provide specific preparation instructions when scheduling your appointment. Generally, just ensure the service area is accessible and let us know of any pets that may need to be secured.

We appreciate your feedback! After your service is complete, we'll send you a link to leave a review. You can also find us on Google, Yelp, and other review platforms. Your reviews help other Austin homeowners find quality service.